Frequently Asked Questions

How long does it take to clean a list?

The process is much faster compared to traditional list cleaning services, because the service is automated, no human intervention is required. So the whole process is much faster . Morphy Email Verifier desktop version has a speed of 400 records per minute and web version has a speed of 80 records per minute.

How do I know that my data is secure if I upload it to your website?

We ensure that your data will be kept under high security and away from all web connected systems.

In what format should I upload my data?

It must be in either TXT or CSV format.

In what format you will deliver the final cleaned list ?

It will be in the format you have uploaded txt or csv.

How the verification works ?

1. Syntax Check.

2. Checks for the domain name existence.

3. Checks that the domain has been configured to accept emails

4. Checks if the user(the part before @) exists. 

Note :- Morphy Email Verifier desktop version cannot verify yahoo , hotmail , comcast and aol mailboxes but web version can verify all of the ISPs including hotmail comcast, aol and yahoo.

What is the accuracy of the verification process ?

Normally we get 98% accuracy rate. Sometimes  the recipient’s ISP reports a false positive (i.e. says the user exists but actually it does not) . Since we use several layers of verification we are able to correctly determine the status of an email address in almost all cases.

Will a real email be send to each contact to test?

No emails will be send to the contacts for verification.